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Frequently Ask Questions.

Frequently Ask Questions

To enjoy Cloud9 FreedomTV, you’ll need:

  • A stable internet connection (we recommend 100 Mbps+ for the best experience).
  • A compatible device — Smart TV, Firestick, Android/iOS phone or tablet, computer, or Mac/PC.

 

⚡ Tip: Higher speeds provide the smoothest streaming with less buffering.

Do you offer a Free Trial?

Yes — we offer a free trial so you can experience Cloud9 FreedomTV before subscribing.

  • Click the Free Trial tab in the header of our website. We’ll email you setup instructions and provide your temporary login credentials.
  • You can also request your free trial by contacting our support team directly on WhatsApp or SMS.

 

📌 Important Note: Your free trial lasts exactly 12 hours from the time we provide your login credentials.

Enjoy all your favorite live TV, movies, and series in one app.

  • ✔ 30,000+ Live TV Channels — ESPN, FOX, ABC, NBC, CBS, CNN, HBO, Showtime, Starz & more.
  • ✔ 80,000+ Movies & 20,000+ TV Series — from new releases to complete box sets.
  • ✔ Top hits you know — titles from services like Netflix, Hulu, Disney+, Prime Video, Paramount+, Peacock, YouTube TV & more.
  • ✔ Sports & PPV — NFL, NBA, MLB, NHL, UFC, Boxing, Soccer, plus select Pay-Per-View events.
  • ✔ For everyone — Kids, News, & Premium Entertainment.

Try it FREE for 12 hours and see why so many switch from cable and other streaming services.

Each subscription allows streaming on up to 5 devices. Need more? Contact us for custom pricing on extra device access.

Do you offer a money-back guarantee?

Yes — we have a 3-day money-back guarantee if you’re not satisfied.

What devices can I use?

Works on most major devices: Smart TVs, Android / iOS phones & tablets, Firestick, PCs & Macs, etc.

Are Pay-Per-View (PPV) events included?

🥊 Yes — UFC, boxing, wrestling, and other PPV events are included at no extra cost.

📩 Once your order is processed, we’ll send you your unique login username and password along with step-by-step instructions to install and set up our Cloud9 FreedomTV app. These details will be delivered to you by email or SMS, depending on the contact information you provide at checkout.

📌 Important Note: Please allow up to 30 minutes to receive your login details during business hours (10:00 AM – 10:00 PM EST).If you place your order outside of business hours, delivery may take up to 8 hours.

Can I stream worldwide?

🌍 Yes — you can stream worldwide, as long as you have a stable internet connection.

We offer several convenient ways to pay:

  • 💳 Credit/Debit Cards – We’ll send you a secure invoice. Just message us on WhatsApp or SMS with your Name, Email, and the Subscription Plan you’d like to purchase.
    ⚠️ Please note: A 5% processing fee applies to all credit/debit payments.
  • 💵 Cash App, Venmo, Zelle – Available directly at checkout (no extra fees).
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